VAULT · Superior Logistics Ohio

End User License Agreement

Effective date: July 7, 2026  ·  Last updated: July 7, 2026

This End User License Agreement (the “Agreement”) is a legal agreement between you (“you” or “User”) and Superior Logistics Ohio, LLC, an Ohio limited liability company (“Superior Logistics,” “we,” “us,” or “our”), governing your access to and use of VAULT, our internal contract, compliance, fleet, and financial operations application available at TheVault.Delivery, together with any related documentation, updates, and services (collectively, the “Application”).

Internal-use application. The Application is a private business tool provided solely for the internal operations of Superior Logistics Ohio. Access is granted only to authorized employees, staff, and contractors. It is not offered to the general public or to outside consumers.

1. Acceptance of this Agreement

By accessing or using the Application, you acknowledge that you have read, understood, and agree to be bound by this Agreement and by our Privacy Policy. If you do not agree, you must not access or use the Application. If you use the Application on behalf of Superior Logistics Ohio, you represent that you are authorized to do so.

2. License grant

Subject to your continued compliance with this Agreement, Superior Logistics grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Application solely for authorized internal business purposes of Superior Logistics Ohio and only in accordance with any permissions assigned to your user account.

3. Restrictions

You agree that you will not, and will not permit any third party to:

4. User accounts and security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to use strong, unique credentials, to log out of shared devices, and to notify Superior Logistics promptly at contact@superiorlogisticsoh.com of any suspected unauthorized access. We may suspend or revoke access at any time to protect the Application or its data.

5. Third-party services

The Application can connect to third-party services (including, without limitation, Intuit QuickBooks Online, Connecteam, Comdata, IBM MaaS360, dispatch and delivery platforms, and Google) to retrieve and display data. Your use of those services is governed by their respective terms and privacy policies, and you are responsible for ensuring that any credentials you connect are properly authorized. Superior Logistics is not responsible for third-party services, their availability, or their acts or omissions. Data retrieved from Intuit QuickBooks Online is used on a read-only basis as described in the Privacy Policy.

6. Ownership and intellectual property

The Application, including its software, design, structure, and all related intellectual property, is and remains the exclusive property of Superior Logistics Ohio and its licensors. Except for the limited license granted in Section 2, no rights are transferred to you. Business data entered into the Application remains the property of Superior Logistics Ohio.

7. Data and privacy

Your use of the Application, and the information processed through it, is subject to our Privacy Policy, which is incorporated into this Agreement by reference. You agree to handle all information accessed through the Application in accordance with that policy, applicable law, and Superior Logistics Ohio’s internal policies.

8. Availability, updates, and changes

We may modify, update, suspend, or discontinue the Application (in whole or in part) at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of the Application or any part of it.

9. Disclaimer of warranties

THE APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SUPERIOR LOGISTICS DOES NOT WARRANT THAT THE APPLICATION WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DATA (INCLUDING DATA RETRIEVED FROM THIRD-PARTY SERVICES SUCH AS QUICKBOOKS) WILL BE ACCURATE OR COMPLETE. YOU ARE RESPONSIBLE FOR VERIFYING ANY INFORMATION BEFORE RELYING ON IT FOR FINANCIAL, COMPLIANCE, OR OPERATIONAL DECISIONS.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPERIOR LOGISTICS AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE APPLICATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE APPLICATION WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100).

11. Indemnification

To the extent permitted by law and consistent with your employment or contractor relationship with Superior Logistics Ohio, you agree to indemnify and hold harmless Superior Logistics from any claims, losses, or damages arising out of your misuse of the Application or your violation of this Agreement or applicable law.

12. Term and termination

This Agreement remains in effect while you have access to the Application. We may suspend or terminate your access at any time, with or without cause or notice. Your access also ends automatically when your employment or contractor relationship with Superior Logistics Ohio ends. Upon termination, the license in Section 2 immediately ceases, and you must stop using the Application. Sections that by their nature should survive termination (including Sections 3, 6, 7, 9, 10, 11, and 13) will survive.

13. Governing law and disputes

This Agreement is governed by the laws of the State of Ohio, without regard to its conflict-of-laws rules. The exclusive venue for any dispute arising out of or relating to this Agreement or the Application will be the state or federal courts located in Ohio, and you consent to the jurisdiction of those courts.

14. Entire agreement; miscellaneous

This Agreement, together with the Privacy Policy, constitutes the entire agreement between you and Superior Logistics regarding the Application and supersedes any prior agreements on that subject. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver of it. You may not assign this Agreement; we may assign it freely.

15. Contact

Questions about this Agreement can be sent to:

Superior Logistics Ohio, LLC
Attn: Legal Dept.
3160 West Fair Avenue, Lancaster, Ohio 43130
contact@superiorlogisticsoh.com